HTML email goes out with the red X below company name. Why?
 

You're seeing something like the following:

THANK YOU FOR CHOOSING My Limousine Service, Inc. TRIP CONFIRMATION

To get the logo to show:

1. The logo must exist.
    

2. If you're LimoWiz Network version, make sure the data path to the logo is using a network path and not a local path.
   The best way to set to do it from a client computer, in the settings - HTML Templates tab page, browse to the limowiz2000 on server and locate your logo. Of course your logo should already be located in the limowiz2000 on server.
   
   
    

Note:
"My Limousine Service, Inc."
is just a sample: