Knowledgebase and Frequently Asked Questions

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BillingViewViewA trip was completed, how can I assign the driver and payroll information ?
InstallationViewViewAccessing LimoWiz data files is slow on local area network? How to speed it up?
MiscViewViewAccount or passenger directions do not print on a Trip Ticket, why?
EmailViewViewAOL app password
InstallationViewViewBackup LimoWiz Data Files - Tutorial
MiscViewViewCan I assign multiple vehicles to one reservation or print a multi trip contract?
MiscViewViewCan I change my company’s address?
MiscViewViewCarbonite cloud backup
EmailViewViewCreate HTML Email Confirmation Text
MiscViewViewCustomer is not receiving pre-trip confirmation email or thank you email
PayrollViewViewDriver Payroll
EmailViewViewEmail account setup
EmailViewViewEmail sending is slow
EmailViewViewExport email addresses
MiscViewViewExport to Excel or CSV Files
InstallationViewViewFix Network Computers are Not Visible in Windows 10
InstallationViewViewFix problems that block programs from being installed or removed
EmailViewViewGmail Account Setup - Send Email
EmailViewViewGmail App Password - 2-Step Verification
MiscViewViewHourly charges are not being calculated the way I expect them, what did I do wrong?
MiscViewViewHow can I access LimoWiz in the office from a remote location, like my home?
MiscViewViewHow can I change screen resoluation, color scheme, color saver, etc..in XP?
MiscViewViewHow can I create a one-time account?
BillingViewViewHow can I pay a trip after it was completed?
PayrollViewViewHow can I prevent the printing of a payroll report for a certain driver?
BillingViewViewHow can I record a payment for a multi-trip invoice?
MiscViewViewHow can I select several records to do various tasks like adding records to mailing labels database?
EmailViewViewHow can I send SMS (short text messages) to driver's mobile device from LimoWiz Dispatch window?
MiscViewViewHow do I change a user's password or add/edit/delete LimoWiz users and place restrictions?
MiscViewViewHow do I change an Account Number?
Credit Card ProcessingViewViewHow do I charge a credit in LimoWiz?
MiscViewViewHow do I create a rate / price table for a certain account?
MiscViewViewHow do I do enter trip routing details pickup and drop off and flight information?
FaxViewViewHow do I fax from LimoWiz?
MiscViewViewHow do I perform a Word Merge from the Accounts list?
MiscViewViewHow do I perform Query, Excel Export, Quick Print, etc.?
PrintingViewViewHow do I print a multi-trip contact?
EmailViewViewHow do I use LimoWiz with MS Outlook Express or MS Outlook to email confirmations and single trip invoices?
BillingViewViewHow does LimoWiz handle the billing and generation of invoices and statements?
BillingViewViewHow to get a quick aging summary of billing accounts?
MiscViewViewHow to use discount List (coupon) codes?
EmailViewViewHTML email goes out with the red X below company name. Why?
MiscViewViewI charge more for a pick up from a location than a drop off, how can I set this up in LimoWiz?
MiscViewViewI suspect that LimoWiz is not displaying my records correctly. What should I do?
InstallationViewViewInstallation of Apps from outside of the Microsoft Store - Get out of Windows 11 in S mode
Credit Card ProcessingViewViewIssue a refund to credit card
InstallationViewViewIssue: Company file does not exist in specified directory. Please check the LimoWiz data path and try again.
InstallationViewViewLimoWiz Network Installation on Local Area Network (LAN)
InstallationViewViewLimoWiz Single User Version Installation:
MiscViewViewMaking text and other items appear larger in Windows on large monitors
EmailViewViewMicrosoft Office 365 SMTP Authentication
InstallationViewViewMoving LimoWiz to New Computer (Single User Version)
InstallationViewViewMoving LimoWiz to New Server
InstallationViewViewMy Network is Down or a Workstation cannot see server, What Should I do?
MiscViewViewNew Jersey Sales Tax Collection Requirements
PrintingViewViewPrint Rates (Prices) Sheet
PrintingViewViewPrinted Contract Terms and Conditions Creation
MiscViewViewPurge (Remove) Old Trips
InstallationViewViewReset LimoWiz Data Path
InstallationViewViewRestore LimoWiz Data - Tutorial.
MiscViewViewRun Windows on Apple's Mac PC
MiscViewViewSome buttons or columns are not showing on dispatch window or screen size is too large, Why?
MiscViewViewTag and untagged trip on dispatch window
MiscViewViewThe split or toggle button that shows routing does not appear on dispatch window. Why?
BillingViewViewThe Total Due on Multi-Trip seems wrong. I've specified opening and closing date on billing window.
PrintingViewViewThe word "Error" prints instead of text on some reports. Why?
MiscViewViewTLC Trip Record Generation
MiscViewViewTurn Off Password Protected Sharing option in Windows 10
Accounts ReceivableViewViewUpdate Administration Fee for All Accounts:
MiscViewViewUpdate Trip Zone Prices (Rates)
EmailViewViewUsing LimoWiz HTML Editor:
InstallationViewViewWhat causes the error 33 Data Type Error?
InstallationViewViewWhat do I need, to run LimoWiz on a Windows network?
MiscViewViewWhat is the "Confirm Email" drop down list on the Add/Edit Reservation Screen?
InstallationViewViewWhat's the difference between LimoWiz single user version and multi user version?
BillingViewViewWhy can't I bill an account or trips not appearing on a Multi-Trip invoice?
MiscViewViewWhy does Gross Pay on the driver Settle window show a zero and how I do setup driver's commission?
InstallationViewViewWindows 10 Display Settings
InstallationViewViewWindows Defender SmartScreen prevented an unrecognized app from starting. Running this app might put your PC at risk.
EmailViewViewYour email is going into Spam or Junk folder when sending email using Office 365
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